FAQ

Hello, How Can We Help?

Hello, How Can We Help?

Choose a category to quickly find the help you need

Getting started

Getting started

What is Production Tools, and who is it for?

Production Tools is casting database software for casting directors, extras and background casting teams, talent agencies and production companies. Collect applications through your own forms, keep profiles in a private, searchable database, and organise selections to share with clients or your team.

Does Production Tools come with a talent database?

Why use Production Tools instead of Google Forms?

Can I start with one casting or import my existing roster?

Can I try Production Tools without a credit card?

Forms and profiles

Forms and profiles

How do people apply to my casting?

Share your casting call form through your website, social media or email. Applicants open it on a phone or computer and submit the details and media you request. Their answers, photos and videos arrive together as profiles in your database.

Can I customise forms and use other languages?

Can I control what clients see?

Can talent update their own profiles?

Your data

Your data

Is my database private, and who owns its content?

Your database is private to your account; other Production Tools customers cannot browse it. You choose which profiles and information to share with clients or collaborators. You retain ownership of the content you upload, and Production Tools claims no intellectual property rights over it.

Can I export my data?

How is my data protected?

Pricing and billing

Pricing and billing

How do the plans differ?

Plans vary by team logins, database size and video storage. Video minutes shown on the Pricing page are estimates; usage is measured by file size after encoding. Professional and Custom plans also include multiple databases, company-domain email and migration assistance. Compare plans (https://www.production.tools/pricing).

How does billing work, and can I change plans?

Can I pause or cancel my subscription, and are payments refundable?

Still have a question?

Still have a question?

If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!

support@production.tools

Email Us, we usually respond within 24 hours.

Ready to transform your casting process?

Ready to transform your casting process?

Create your database in minutes.